A pet insurance policy can help ensure that your pet gets the medical care it needs when ill or injured. You should know how you can cancel your pet insurance policy.
Cancel Your Coverage
To cancel your insurance for pets, go to the company website and fill out a form. Be sure to include your reason for cancellation. Once you submit this information, the company will cancel your policy.
Cancel Your Coverage Before The Waiting Period Ends
Many pet insurance providers have waiting intervals that begin following the policy's start date. These waiting times are meant to stop owners from submitting claims for their pets if they haven't been diagnosed with the health conditions covered by insurance.
For accident and illness insurance (available through insurers like Embrace Figo Lemonade Toto, Pets Best, and Figo), the shortest waiting period is two or three business days. In most states, cruciate issues require a six-month wait.
In addition, there are waiting periods set by some insurance companies for certain illnesses such as congenital and hereditary conditions. You can waive these waiting times if your vet determines that the dog or cat is not at risk of a pre-existing illness.
There is no restriction on age.
Pets Best has no age limits on its policies, so you can enroll your dog or cat as soon as they're 7 weeks old. The company also provides a 30-day trial period to allow you to try out plans before making a final decision.
Customer Service
One of the biggest complaints we see with a lot of pet insurance companies is that they lack customer service. Pets Best has a live chat service that allows the company to respond to customer concerns on a more personal level. This can help to reduce the number or complaints of customers abandoning websites and increase online conversions.
The company has also developed a number features that will make it easier for owners of pets to use their pet insurance. These include veterinary direct payment and a member centre portal which makes it easier to track claims and reimbursements.
Vet Direct Pay
Pets Best, unlike many other pet insurers, offers a veterinary-direct pay program. This allows you to reimburse your veterinarian directly for the services rendered to your pet. This feature will reduce your costs as you won't have to pay for the bill and wait until reimbursement.
The Reimbursement You Are Due
You'll be able to select an annual benefit limit, an annual deductible and a percentage of your veterinary bill that will be reimbursed each time you file a claim. You can track your claim through the member portal, and you'll receive a direct deposit or check as soon as two business days after approval.