There are many factors you need to consider when looking at the best auto companies. Some of these factors include Bankrate Score, Customer reviews, Discounts, and complaint data. Ultimately, it is up to you to decide which one is best for you. Whether you want a comprehensive or liability policy, it is important to know which features to look for in a policy.
Bankrate Score
Bankrate is more than just a price comparison when choosing the best auto insurance company. Bankrate considers customer service and technology as well as digital resources. Insurers are constantly evolving in this digital age. To maintain their competitive edge, they must adapt to this rapid change and continually improve their offerings.
Bankrate evaluates third-party ratings to determine how satisfied customers are with insurance companies. They also take into consideration their financial strength, as well as mobile and online accessibility. Each carrier is assigned a score out of 5.
Enjoy Discounts
You can often get a discount on your insurance premium if you own more than one vehicle. This can save you up to ten per cent. The most common discount you will find is the paid in-full. This discount rewards you for paying for your premium in full up front. You can often receive a discount of up to 10% if you pay your premium in full upfront.
Multi-car discounts may also be available. It is possible to save money on multiple vehicles by insuring them under one policy. This discount is offered by most insurers. For example, Progressive offers a 12% discount on multiple car insurance policies. Some major insurers offer multi-policy discount. A student may be eligible for a discount. Geico, for example, offers a 15% discount to students.
Complaint data
Data from complaints against auto insurance companies shows they're not all the same. When a customer has to file a claims, this is the most common complaint. In fact, 68% of all complaints were about claims-related issues, including low settlement offers, delays in the claims process, and outright denial of the claim. Although the promise of prompt reimbursement is a compelling reason to purchase insurance, the experience can be stressful and frustrating.
The NAIC complaints index provides data that consumers can use to evaluate a company’s service quality. This index allows you to compare the complaint ratios of different insurers to determine their customer satisfaction. Complaint ratios can be calculated by comparing the company's number of complaints per $1 million of premiums received or the annual premiums. Insurers with fewer complaints tend to offer better customer service.